I just logged onto Mint to do my daily account check and was alerted to a finance charge on my credit card!!! No way!!!!
I knew I paid the balance in full before the due date, as I hate to pay to borrow money (But it does happen. I like to travel and that’s not always cheap). So, I went back through the online statement and made sure my math was correct and that it wasn’t my mistake. Nope. It was theirs.
I called the number on the back of the card and the customer service guy went through the credits and debits and mentioned every possible way that the finance charge was correct. Once he had determined that, yes, the charge was actually incorrect, he reversed it. It wasn’t a huge amount, but why pay for something that I don’t owe?
It pays to go through each of your account statements, line by line, every month. Computers do make errors and those errors might be costing you money.